Frequently Asked Questions

Can I change the details or seating preferences for my booked tickets?

We at UEVENTS understands that plans can change, and we aim to accommodate ticket modifications whenever possible. However, changes to ticket details or seating preferences are subject to the policies set by the event organizers. We recommend contacting our customer support team as soon as possible to inquire about the specific event's ticket modification options.

How can I contact customer support for uEvents?

If you have any questions or need assistance, you can reach our customer support team by visiting the "Contact Us" page on our website. Our team will be happy to assist you with any inquiries or concerns you may have.

Is it possible to transfer or sell my tickets to someone else?

All tickets are non-transferable, and any unauthorized sale of tickets outside the www.uevents.me platform is prohibited by law, with strict consequences for violators.

What happens if an event is canceled or rescheduled?

In the event of a cancellation or rescheduling, UEvents will make every effort to notify ticket holders via email or other available communication channels. Depending on the event's policy, you may be entitled to a refund or offered the option to attend the rescheduled date. We recommend checking the event's page or contacting our customer support for further assistance.

How do I receive my tickets?

After completing your booking, you will receive a confirmation email with your ticket details. You can either print the tickets at home or show the e-ticket on your mobile device at the event venue. Some events may also offer physical tickets for pickup at the venue or a designated location. The specific ticket delivery method will be mentioned in the confirmation email.

How do I create an account on UEVENTS?

To create an account on uEvents, simply visit our website and click on the Register Account button. Fill in the required information, such as your name, email address, and password. Once you submit the form, you will receive a confirmation email to verify your account.

What payment methods are accepted on uEvents?

UEvents accepts a variety of payment methods, including major credit and debit cards (Visa, Mastercard, American Express) and popular digital payment platforms such as Apple Pay. We ensure that all transactions are secure and encrypted to protect your payment information.

Can I cancel or refund my ticket?

The cancellation and refund policy for tickets may vary depending on the event and the organizer's terms and conditions. We recommend reviewing the event's page or contacting our customer support team for specific details regarding cancellations and refunds. In some cases, refunds may be available within a certain timeframe prior to the event, subject to any applicable fees.